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Terms & Conditions

By using Prive Casino, you agree to be bound by these Terms and Conditions ("Terms"). These Terms govern your use of our platform, including any services or features we offer.

Eligibility Requirements

To register an account with us, you must be at least 18 years old (or the age of majority in your jurisdiction). You must also provide accurate information about yourself during registration. We reserve the right to request additional documentation or verification from time to time.

Geographic Restrictions

Access to our platform is restricted to certain countries and territories. Please review the list of Restricted Countries below for more information:

Restricted Countries

  • United States
  • Other high-risk jurisdictions listed in our Terms (subject to change)

You are solely responsible for ensuring your use of Prive Casino complies with applicable laws and regulations in your jurisdiction.

Account Registration Rules

When registering an account, you must provide accurate and complete information. You can only register one account per user, and sharing or distributing login credentials is prohibited.

Identity Verification and KYC

We reserve the right to request documentation from time to time to verify your identity and age. This may include passport, driver's license, or other government-issued identification.

Account Accuracy Obligations

You are responsible for maintaining accurate account information at all times. Failure to do so may result in suspension or closure of your account.

Account Security Responsibilities

You must keep your login credentials secure and confidential. We recommend using a strong password and enabling two-factor authentication when available.

Login Credentials and Password Protection

  • You must not share, distribute, or otherwise provide access to your login credentials with any third party.
  • You are responsible for maintaining the confidentiality of your login credentials and account information.
  • If you suspect unauthorized use of your account, please contact our support team immediately.

Restricted Behaviour and Prohibited Activities

The following activities are prohibited on Prive Casino:

Prohibited Behaviours

  • Cheating or collusion
  • Hacking or attempting to hack into accounts or systems
  • Sharing or distributing login credentials
  • Manipulating gameplay or odds
  • Engaging in other forms of unfair play or abuse of our system

We reserve the right to suspend or close your account if we suspect you have engaged in prohibited behaviour.

Multi-Accounting and Fraud Prevention

You can only hold one active account with us. Attempting to create multiple accounts for personal gain is considered fraud and will result in suspension or closure of all affected accounts.

Bonus Abuse Prevention

  • You must comply with any conditions, wagering requirements, or restrictions associated with bonuses.
  • Abusing bonus offers by repeatedly creating new accounts, using VPNs, or other forms of circumvention is prohibited.

Deposits and Withdrawals

Prive Casino allows various payment methods for deposits and withdrawals. Please review our Deposit Terms below:

Deposits

  • All deposit methods are subject to their respective terms and conditions.
  • Prive Casino reserves the right to limit or refuse certain deposit types at any time.

Withdrawal Rules

  • Verification of your identity may be required before processing withdrawals.
  • Minimum withdrawal limits apply to all payment methods (subject to change).
  • Processing times for withdrawals vary depending on method and may take up to 3-5 business days.

Responsible Gambling Expectations

We are committed to providing a safe and enjoyable experience for our users. As such, we have implemented various measures to prevent problem gambling:

Responsible Gaming Features

  • Deposit limits: set daily/weekly/monthly deposit limits
  • Loss limits: block further deposits or wagers once loss caps are reached
  • Session reminders: pop-ups nudge players about time spent and can be configured for personal thresholds
  • Self-exclusion: effectively permanent until the player contacts support to review

Verification before Withdrawals

We may request documentation from time to time to verify your identity before processing withdrawals.

Processing and Review Procedures

Prive Casino processes all transactions in accordance with applicable laws, regulations, and industry standards. However, we reserve the right to delay or cancel transactions if necessary for security reasons.

Suspension or Closure of Accounts

If we suspect you have engaged in prohibited behaviour, failed to comply with these Terms, or otherwise compromised our system's integrity, your account may be suspended or closed without notice.

Intellectual Property and Platform Ownership

Prive Casino owns all rights, titles, and interests related to the platform, including software, content, logos, and intellectual property. Any unauthorized use of our materials is strictly prohibited.

Limitation of Liability

To the fullest extent permitted by law, Prive Casino disclaims any responsibility for:

  • Losses incurred through your misuse or negligence.
  • Damages arising from system downtime, server issues, or connectivity problems.

Modification of Terms

We reserve the right to modify these Terms at any time without prior notice. Changes will be effective immediately upon posting on our website.

Contact or Support Guidance

If you have questions about our platform, terms, or account operations, please contact us through:

  • Live chat support
  • Email
  • FAQ resources available on-site

Applicable Licensing or Regulatory Oversight

Prive Casino operates under the Curaçao e-Gaming license (issued by the Government of Curaçao) and adheres to industry standards set forth by various regulatory bodies.

By continuing to use Prive Casino, you acknowledge that:

  1. You have read, understand, and agree to these Terms.
  2. Your use complies with applicable laws and regulations in your jurisdiction.
  3. You maintain accurate account information at all times.

If you are unsure about any aspect of our platform or terms, please contact us for guidance before using Prive Casino services.